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Privacy Policy

Last updated: February 2026

Introduction

Savvy Chauffeur Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chauffeur services or visit our website.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and billing address when you book our services.
  • Journey Information: Pick-up and drop-off locations, travel dates and times, flight details, and special requests.
  • Payment Information: Credit card details processed securely through our payment provider.
  • Device Information: IP address, browser type, and device identifiers when accessing our website.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our chauffeur services
  • Process bookings and send confirmations
  • Communicate with you about your bookings and respond to enquiries
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist in operating our business (payment processors, email services).
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly without cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Savvy Chauffeur Limited

Unit 7, 3 Inanga Street, Hobsonville, Auckland 0618

Email: sales@savvychauffeur.co.nz

Phone: +64 212 080 749